Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly to us, including name, email address, phone number, and delivery addresses when you use our shipping services. We also collect usage data and analytics to improve our platform.

2. How We Use Your Information

We use your information to process shipments, provide customer support, send transactional emails, and improve our services. We do not sell your personal data to third parties.

3. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account data at any time.

4. Cookies

We use essential cookies to maintain your session and preferences. See our Cookie Policy for details.

5. Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data. Contact us at privacy@shippee.com to exercise these rights.

6. Contact

For privacy-related questions, contact our Data Protection Officer at privacy@shippee.com or write to Shippee Ltd, 123 Logistics Way, London, EC1A 1BB.